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  2. Your account

Your account

Editing your profile, photos, verification, and privacy settings.

Profile Setup

  • How do I update my age, gender, or profile name?
  • How do I build or edit my profile?

Registration & Verification

  • A quick glossary of Jdate terms
  • How do I register?
  • How do I verify my profile?
  • What are the age and eligibility requirements?

Login & Account Access

  • How do I appeal a blocked account?
  • Can I use Jdate while traveling?
  • Why is my account blocked?
  • I didn't receive my login code
  • How do I navigate my account?
  • How do I change my password?
See all 8 articles

Notifications & Communication Preferences

  • How do I unsubscribe from all emails?
  • How do I manage my notification settings?
  • Why am I not receiving notifications?

Account Management

  • How do I change my email address?
  • How do I delete my account?

Preferences & Discovery Settings

  • How do I change my preferences?
  • How do I change my location or distance settings?

Photos

  • What happens if we remove something from your profile?
  • Why was my photo rejected?
  • How do I add, edit, or delete photos?

Still need a hand?

Our support team typically replies within one business day.

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© 2026 Black Cap Holdings LLC. All rights reserved. Black Cap Holdings LLC does not conduct background checks on members or the subscribers of the Jdate dating app and website. However, the safety and security of our members is our top priority. By signing up to our services you also agree to read and follow our Online Safety Tips and Online Dating Safety Policy.