All photos are reviewed before they appear on your profile, which can take 24–48 hours. Most are approved — here's what to check if yours wasn't.
Photo requirements
- Accepted formats are .jpg, .jpeg, and .png, and your profile needs at least one photo.
- Your main photo should clearly show you — recent, well-lit, and not heavily filtered.
Photos that include children
To help protect children's privacy and safety, a child's face may not be visible or identifiable in your photos. You're still welcome to share a photo that includes a child — such as a family photo — as long as the child's face can't be identified. That means the face should be:
- Blurred,
- Covered (for example, with an emoji or sticker), or
- Not shown — turned away from the camera, or cropped out of the photo.
Photos in which a minor's face is clearly visible won't be approved, and existing photos that don't meet this rule may be removed. If a photo was removed for this reason, you can simply re-upload it with the child's face blurred, covered, or cropped out.
Protecting minors is a priority. Any content that exploits or endangers a child is strictly prohibited, is removed, and is reported to the appropriate authorities.
Other content that isn't allowed in photos
Photos are also rejected when they contain:
- Nudity, or sexually explicit, suggestive, or pornographic content.
- Violent or graphic content, or anything depicting illegal activity.
- Vulgar gestures (such as the middle finger), gang signs or colors, hate symbols, or hate speech.
- Personal or identifying information — a full name, home address, phone number, email, social handle, or a visible license plate (yours or anyone else's).
- Contact details, or anything that looks like an advertisement or solicitation.
- A celebrity or anyone who isn't you, or reproductions of copyrighted material such as famous artwork or branded imagery.
- Heavily edited or AI-generated images, or filters that significantly change your appearance (including cartoon or face-altering effects).
- A child whose face is identifiable — see “Photos that include children” above.
This list covers the most common reasons, but it isn't exhaustive — we may reject or remove any photo that doesn't meet our guidelines or our Terms of Service.
Serious violations can affect your whole account. Content that is sexual or exploitative, endangers a child, or is highly offensive may result in your account being suspended or permanently removed, in line with our Terms of Service.
What to do next
Replace or edit the photo so it meets the guidelines — see How do I add, edit, or delete photos? If you believe a photo was removed in error, contact Customer Support at support@jdate.com.