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Subscriptions & Billing

Premium subscription, payment methods, and cancellations.

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How much does Premium cost, and what plans are available?
Compare Basic and Premium Memberships
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Payment & Cancellation

What happens to my subscription if my account is blocked?
What is Jdate's refund policy?
How do I update my billing or credit card info?
How do I contact Customer Support about billing questions?
Why was my subscription automatically renewed?
Why was my credit card payment unsuccessful?

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© 2026 Black Cap Holdings LLC. All rights reserved. Black Cap Holdings LLC does not conduct background checks on members or the subscribers of the Jdate dating app and website. However, the safety and security of our members is our top priority. By signing up to our services you also agree to read and follow our Online Safety Tips and Online Dating Safety Policy.