Subscriptions & Billing

Premium subscription, payment methods, and cancellations.

Sections in Subscriptions & Billing

Choose a section below to find relevant articles and guides

Membership Plans

How much does Premium cost, and what plans are available?
Compare Basic and Premium Memberships
How to apply your coupon
How can I pay in installments?

Payment & Cancellation

What happens to my subscription if my account is blocked?
What is Jdate's refund policy?
How do I update my billing or credit card info?
How do I contact Customer Support about billing questions?
Why was my subscription automatically renewed?
Why was my credit card payment unsuccessful?
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