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  2. FAQ

FAQ

Account

  • Why do I see a $1.00 charge on my credit card?
  • Why can’t I log in?
  • How can I turn off auto-renewal?
  • How do I update my password?
  • How do I change my location?
  • How do I update my email address?
See all 12 articles

Matches

  • What is LookBook, and how does it work?
  • How do I change my Discovery Preferences?
  • How long should I wait to give out my personal information to another member?
  • How do I report another member?
  • Do Jewish singles actually get married after meeting on Jdate?

Messaging

  • What is Messaging+?
  • How do I block a member from contacting me?
  • Why have I not received any answers to my messages?
  • How can I tell if a member has read my message?
  • What is the difference between a free membership and a Premium subscription?

Profile

  • How do I delete my Profile?
  • How do I make my profile stand out?
  • How can I edit my profile page?
  • How do I add or remove pictures from my profile?
  • How else can I submit my photos?
  • Why is my photo not showing?
See all 8 articles
Jdate Help
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