Are you having trouble accessing your Jdate account?
If so, please check the following:
- Make sure you're using the EMAIL ADDRESS associated with your Jdate account or are logging in through your Facebook account.
- Please check that you are entering your correct email address and password and it should make a difference for you. Keep in mind, that passwords are case-sensitive.
- Use the newest version of your web browser.
- Delete the cache and cookies in your web browser.
If you have forgotten your password, simply go to:
Your new password needs to be at least 8 characters long and include at least one alpha character and one numerical character.
If you do not receive an email to change your password, please check your spam/junk folder. If you’re using Gmail, please check the “Social” or “Promotions” tab.
If you are still experiencing difficulties, please contact our Customer Care team. We're here to help you!